PageScope Mobile offers the following functions:

• It enables you to print to KONICA MINOLTA multifunctional printers from Android OS based mobile devices.
• It also allows you to upload data scanned on KONICA MINOLTA multifunctional printers to Android OS-based mobile devices.

For further details, please refer to the information in the Google Play Store or to the  PageScope Mobile Help function.

You can download PageScope Mobile from the Google Play Store at no cost.
Start the Play Store application on your Android OS device and search by using keywords such as “KONICA MINOLTA” or “PageScope Mobile”.

The procedures on how to use PageScope Mobile are explained in greater detail in the application’s Help menu.
Tap the question mark (“?”) on the screen and refer to the “Help” information that appears.

The PageScope Mobile application can be used with any Android device (smartphone, tablet) with the supported OS installed.
The application has been tested with the following devices: 

• Samsung GALAXY S II(.OS 2.3.3)
• Samsung GALAXY Nexus(OS 4.0.2)
• Motorola XOOM Wi-Fi(OS 4.0.4)
• Motorola XOOM Wi-Fi(OS 4.1)
• Asus Nexus7(OS 4.2)
• Asus Nexus7(OS 4.3)
• LG Nexus5(OS 4.4)
• HTC Nexus9(OS5.0)

The PageScope Mobile application supports the following Android OS versions. Konica Minolta cannot guarantee that this application will operate on versions that are not listed below.

Android  2.3 / 4.0 / 4.1 / 4.2 / 4.3 / 4.4 / 5.0

PageScope Mobile supports the following multifunctional printers.  Konica Minolta does not guarantee the operation of any other multifunctional printers / printers that are not listed below (some devices may not be available in your area)

Complete list of supported devices

PageScope Mobile supports the optional settings listed below, provided that they are available on the selected multifunctional printer.

• Duplex
• Collate
• Punch
• Offset
• Staple
• Select Colour
• Input tray
• N-up
• Set print range
• Colour settings
• Output Method

PageScope Mobile supports User Authentication and Account Tracking.
User Authentication and Account Tracking validate users by requiring user name, password, account name or account password as the credential(s).

Please refer to "When printing data from multifunctional printers with authentication settings enabled, how do I make the settings?" for the setting procedures.

PageScope Mobile does not support WebDAV that uses SSL, only WebDAV and NON SSL.

PageScope Mobile does not support a Wildcard search.

Text files cannot be printed or displayed.

You will not be able to specify the paper size. Documents will be printed on the paper size that was set as the default in the multifunctional printer.

Bookmarks created in the standard browser can be accessed in the PageScope Mobile App and vise versa; bookmarks created in the PageScope Mobile App can also be accessed in the standard browser.

* However, in certain Android devices, bookmarks created in the PageScope Mobile App cannot be used in the standard browser’s bookmark.

The PageScope Mobile Web function enables you to keep the information of a previously displayed web page displaying this page again the next time the Web function is accessed.

You will not be able to print on paper sizes other than A4 or Letter.

The settings that have been made for Android’s standard Email application cannot be imported into the PageScope Mobile app.
Please register Email settings directly in the PageScope Mobile application by following the procedures listed below:
[Settings] > [Email Settings] > [Add Account]

The following file formats can be viewed and printed. However, certain files only apply to printing.

• JPEG, GIF, BMP, PNG
• PDF 1.4, 1.5, 1.6, 1.7 (i-Option LK-102 License  Kit is required to print PDF files with passwords)
• TIFF 6.0
• XPS
• DOCX, XLSX, PPTX (only applies to multifunctional printers that support DOCX, XLSX, PPTX direct printing)

When the scan function is accessed from the Home screen, the following parameters can be set before initiating the scan, provided that they are available on the selected multifunctional printer.

• Place document
• Resolution
• Colour mode
• File format
• Scan size
• Original type
• PDF settings

All settings will be cleared after deleting the PageScope Mobile app; however, all saved files (including encrypted files) will not be deleted.

There are settings and conditions that must be fulfilled for each feature listed below.  Please refer to the following when a feature is unavailable. (These procedures are based on the bizhub C754 and C554 series.)

1) Print function
Please do not use the Fiery Controller.

2) WebDAV Scan function
Configure the following settings: [Administrator Settings] > [Network Settings] > [WebDAV Settings] > [WebDAV Client Settings] > [ON]

3) When using Scan (PullScan) on multifunctional printers that are configured with External Server Authentication
Configure the following settings:
[Administrator Settings] > [Network Settings] > [TCP Socket Settings] > [TCP Socket] > [SSL/TSL] > [ON]

4) Scan (PullScan) function (a function that is implemented after V.3.00)
Configure the following settings:
[Administrator Settings] > [Network Settings] > [TCP Socket Settings] > [ON]

5) Function for displaying print records (a function that is implemented after V.3.00)
Configure the following settings:
[Administrator Settings] > [System Connection] > [OpenAPI Settings] > [Access Setting] > [Allow]
[Administrator Settings] > [System Connection] > [OpenAPI Settings] > [Authentication] > [OFF]
[Administrator Settings] > [Network Settings] > [HTTP Server Settings] > [ON]

6) Function that automatically obtains authentication information from devices (a function that is implemented after V.3.00)
Configure either/both of the settings indicated under “4” and “5”

7) Function that automatically searches for printers
Configure the following settings:
[Administrator Settings] > [Network Settings] > [SNMP Settings] > [ON]

Make sure that [Read Community Name] settings (that can be configured by following [Administrator Settings] > [Network Settings] > [SNMP Settings] > [SNMPV1/V2C Settings]) is the same as [Read Community Name] settings in the [Add Printer] settings of PageScope Mobile (in general, both settings are configured with [Public]).

If you are still having trouble performing Auto Search even after configuring the settings as indicated above, please try searching by entering the IP address or DNS name manually.

(Make sure that [SNMP Settings] is [ON] even when searching manually.)

* The device settings indicated above are modifications made in [Administrator Settings].
An administrator password will be required to enter [Administrator Settings]; therefore, please confirm the correct password with the system administrator.

Konica Minolta, Inc. ("KMI") requests your contribution to data collection through the use of Google Analytics, which tracks your usage of this application for the purpose of improving the quality of KMI's product offerings. Browser "Cookies" will be used for data collection. Such data collection will not be used for communication purposes outside of improving the quality of KMI's product offerings.

By tapping "ON", you agree to cooperate in this data collection process for quality improvement. You can change this setting by accessing Settings > Other Setting and then tapping [Send Utilization Status] in [Settings] > [Other Settings]

Settings can be configured in “Print Settings”; however, only “Greyscale” can be selected for monochrome multifunctional printers.
Please make sure to configure the settings indicated below:

• Select colour: Full colour = Colour print
• Select colour: Greyscale = Monochrome print

To delete files saved in My Documents, follow the procedures listed below:

• Long-tap the target file name to enter File Select Mode; you will be able to select the file by tapping the file name.
• When the file name has been checked, tap the Trash icon or the Delete button from the Overflow key.

Attachments received using the PageScope Mobile email function can be saved in My Documents.

• After opening the email with the attached file, tap the Save icon that appears on the lower right-hand side of the screen.
• To save an attached file press and hold the attachment and a Save confirmation box will appear. Tap OK in the dialog box.

You cannot delete photographs from the PageScope Mobile App.
Photographs are saved in the “Camera” folder of the the Gallery application (standard in Android devices).
Open the Gallery application and delete the relevant photo.

Although you can add unsupported devices, we cannot guarantee any print operations with unsupported printers and multifunctional printers.

The following two procedures are recommended:

1) Save the Web page as a PDF in My Documents, and then print a specified range of pages of the PDF. Tap the icon on the right-hand side of the displayed URL to save the Web page as a PDF.

2) Display the area of the Web page you wish to print and tap the icon to print.
Select [Displayed Area Only] on [Select Print Range].

Follow the procedures below:

1) Open [WebDAV Scan Receive] in the PageScope Mobile application and
check the destination address. The destination address and port number will appear by tapping [WebDAV Scan Receive] from the PageScope Mobile application (refer to “Screen-1”).
Caution: Do not close this screen until the scanned data has been received.

2) Set the multifunctional printer:

a) Press the [Fax/Scan] key on the multifunctional printer.
b) Select the [Direct Input] tab and press [WebDAV]. The WebDAV Setting  screen will open.
c) Press [Host Name] and enter the address that is displayed in the PageScope Mobile application (refer to “Screen-2”).
d) Open the Detailed Settings screen by pressing [Detailed Settings] and enter the port number that is displayed in the PageScope Mobile application (refer to “Screen-2”).
e) Press [OK] and then complete the settings.

3) Start the scan. Set the document to be scanned on the multifunctional printer and press the [START] key.

You can use the multifunctional printer’s Address Book function to store the IP address for easy access to the WebDAV Scan function if the IP address of the Android OS device is fixed. This is most useful if you frequently use the same multifunctional printer to scan to your Android OS device.

For additional information, please refer to the multifunctional printer’s user guide.

Be sure to configure settings by following the procedures indicated below:

1) Search for the multifunctional printers you would like to register by using Auto/Manual Search in the Select Printer screen.

2) Tap on a multifunctional printers that appears in the search results.
--> The Authentication Settings screen (set in the multifunctional printers) will appear. Please check with the system administrator what information is necessary.

3）Enter the required authentication information and tap the OK key;
--> Printer registration will be completed. If authentication information settings do not appear, you will be able to manually configure the authentication information. Please check with the system administrator what information is necessary.

In PageScope Mobile, the following authentication methods (types) are available:

• Device (User Authentication, Account Authentication)
• External Server (Active Directory, etc.)
• Enhanced Server (PageScope Authentication Manager, etc.)

Furthermore, PageScope Mobile does not support Authentication methods that use information other than User Authentication and Account Track information.

The File Lock password must be the same in all files. To change the password, unlock all the files with the current password, and re-lock them with a new one.

The authentication information can be changed by following the procedures indicated below:

1) Tap the printer selector in the Home screen.
>> The list of printers will appear.

2) Long-tap the name of the printer that you would like to change the authentication information for.

3) Tap on the pencil icon that is located in the upper right area of the screen.
>> The screen for editing the authentication information will appear.

It is a security function that will prevent third parties from accessing files inside My Document when SD cards have not been removed or a terminal has been left behind.

Follow the procedures indicated below:
1) Select [QR Code] in the Printer Select screen.
2) Point the camera at the QR Code so that it fits within the scanning area.
3) Scan the QR Code.
4) The multifunctional printer will be automatically registered from the scanned QR Code.

If the multifunctional printer did not register, please consult with the person who set up the QR Code.

Follow the procedure indicated below.

1) Install the application, [PageScope My Print Manager Port for Android], if you have not installed it yet.
2) [Settings] > [Link APP Settings] > Set [Access the next App by pressing the Print button] to [ON]
3) Select a file that you want to print.
4) Press the print icon.
5) [PageScope My Print Manager Port for Android] will be launched. Then, the Print Setting screen will appear.
6) Change the print setting as necessary. Then, tap [Print]. The print data will be spooled to [Page Scope My Print Manager] server.

When using multiple devices in AP mode, please set a different wireless IP address for each MFP.

The proxy may be restricted.
There are occasions where corporate networks, etc. restrict communications that use protocols that are not specified. Therefore, communications with the Web Mail Server may be intercepted.

There is an application that previews (displays) file formats selected in My Documents. The message appears when this application is not installed in the Android OS device.
Files can be previewed by installing this application that previews (displays) the format of the selected file.

Files that exceed the following file sizes (file size limit shown next to each file format) cannot be printed:
JPEG (only images taken in landscape mode)    10 MB
PNG    　　　　　　42 MB
GIF     　　　　　　10 MB
BMP   　　　　　　32 MB

Emails that contain a message of a large size (long text, attachments that are large in size, etc.) cannot be displayed.

“Default Paper Size” in “Other Settings" will be available only when printing from the Web, email content (sender, subject, text) or HTML emails.

It is possible that the condition of the printer prevents it from being recognised by the network.
Tap the name of the printer in the Print screen and display the screen to select printers. If it is displayed as "offline" under the name of the printer, the printer cannot be recognised by the network. Please check the condition on the printer operation panel.
If you do not have specific printer preferences, print by selecting a printer listed as "online" under the name of the printer.

1) When printing PDF or XPS files, a warning may be displayed on the multifunctional printer instructing you to print with a paper size that was set when the file was created.
Print using the correct paper size, or use paper formats bigger than the size that was set when the file was created.

* Reduced printing of PDF and XPS files is not supported.

2) When printing from the Web print function, the paper size that was set in “Other Settings” of “Settings” will be used. Please be sure to use the correct paper size.

If you are having trouble finding a device using the Auto Search function, you may need to configure settings in the device. For more information about configuring settings, please refer to the FAQs [Are there any settings that should be set at the MFP?].
If you are still unable to find the device you are looking for, try your search once again by manually entering the IP Address or DNS Name.

Please check the following two items:

1) Is the [WebDAV Scan Receive] screen of the PageScope Mobile application closed while the scan is being executed?

If you close the [WebDAV Scan Receive] screen, the data will not be transferred. Please do not close the [WebDAV Scan Receive] screen until the process has been completed.

2) Are the multifunctional printer and PageScope Mobile on the same network?
Please compare the multifunctional printer's IP Address and the IP Address that is displayed in the [WebDAV scan Receive] screen.
If the network number of the IP Address is not the same, connections cannot be made.

This phenomenon will occur if you are using a Wireless LAN Access Point in Router Mode.
To prevent this from happening, use the Wireless LAN Access Point in Bridge Mode and make sure that the Wired and Wireless LANs (connected to the multifunctional printer) are on the same network.

Even if the URL site has not changed, web pages that change in accordance to time or operations performed by the users will not be printed correctly when using "Entire Web Page" (sites such as the Google Image search screen or web pages using Ajax).
Select "Displayed Area Only" to print these pages.

Check the following four points:

1) Check to ensure i-Option is enabled.
The i-Option LK-102 License Kit is needed when printing encrypted PDF files from Konica Minolta multifunctional printers using PageScope Mobile (the version of the LK-102 required will depend upon the multifunctional printer).

2) Check for jobs stored in the Encrypted PDF User Box.
When printing encrypted PDF files (PDF files with password), the encrypted files will not print automatically. Encrypted PDF files will be stored in the Encrypted PDF User Box of the device. Perform the steps necessary to print the jobs stored in the Encrypted PDF User Box. Refer to the appropriate Scan User Guide for Encrypted PDF User Box operations.

3) Check to determine if print restrictions have been set in the PDF file.

Encrypted PDF files may be set with print restrictions. When opening the encrypted PDF after saving it in My Documents, a warning message appears: “You have not been granted permission to print this file.” This warning message will not appear if you use a password that permits access to the print permissions of the encrypted PDF, which will allow you to change the permission to enable printing. However, an encrypted PDF that has been set with print restrictions cannot be printed using the device.

4) Make sure that it is not a PDF file that allows printing with low resolutions.

You will not be able to print encrypted PDF files that can be printed at low resolution.

In some instances PageScope Mobile does not support printing attributes that have been applied to an Office document.

Check the following 4 points:

1) Check the specified print range to ensure it is not set outside of the allowed range.

When entering a print range outside of the allowed range ([Print Settings] -> [Set Print Range]), the print operation will be performed normally, however, nothing will be printed.  Set the appropriate print range according to the number of pages in the document.

2) Check Secure Print to ensure it has not been selected as the output method.

When printing a document using Secure Print, the job will not be printed automatically but will first be saved in the Secure Print User Box of the device.

Refer to the appropriate Printer User's Guide for instructions regarding Secure Printing.

3) Check the file to ensure it is not an encrypted PDF file (a PDF with password).

Refer to the FAQ “When I try to print an encrypted PDF file from PageScope Mobile, the file does not print.” for instructions regarding how to print an encrypted PDF file.

4) Check the device to find out if conditions prevent the device from accepting print jobs.

When an error occurs, the device may not accept print jobs.

In some cases, the devices (depending on their models) may not accept a print job while another print job is in progress.
Check the status of the device panel and try again.

When the Specify Page Range setting is ON, PageScope Mobile behaves according to the Printer Job Language's specification. The behaviour will be as follows when both the Duplex and the Specify Page Range settings are ON at the same time.

• Printing will start from an odd page
  If the first page of the specified pages is to be printed is an even page, the printing will start from the previous page.
• Printing will finish with an even page
  If the last page of the pages specified to be printed is an odd page, the page following the specified page will be printed too.

Depending on the devices, there are times where the previous/following page of the specified page range will be a blank sheet. However, even under these circumstances, the page layout will not be changed.

Depending on the printer, some file formats cannot be printed.
Please check the following:

1) DOCX, XLSX, PPTX can only be printed from the following devices.
Other devices do not support these file formats.

• KONICA MINOLTA bizhub C654/C754
• KONICA MINOLTA bizhub C554/C454/C364/C284/C224
• KONICA MINOLTA bizhub C754e/C654e
• KONICA MINOLTA bizhub C364e/C284e/C224e/C554e/C454e
• KONICA MINOLTA bizhub 754e/654e
• KONICA MINOLTA bizhub 554e/454e
• KONICA MINOLTA bizhub 364e/284e/224e
• KONICA MINOLTA bizhub C281/C221/C221s
• KONICA MINOLTA  bizhub 4750/4050

2) Printer information was not properly acquired.
The list of registered printers will appear by tapping a printer name in the Print Settings screen. Long-tap the printer you would like to use and tap the Edit icon; the printer information will be updated.

PageScope Mobile does not support the page range specification of the following multifunctional printers:

• KONICA MINOLTA bizhub C35
• KONICA MINOLTA bizhub 36
• KONICA MINOLTA bizhub 751/601
• KONICA MINOLTA bizhub C25
• KONICA MINOLTA bizhub C35P
• KONICA MINOLTA bizhub C40P
• KONICA MINOLTA bizhub C20/C20P
• KONICA MINOLTA magicolor 4750EN
• KONICA MINOLTA magicolor 4750DN
• KONICA MINOLTA bizhub C3110
• KONICA MINOLTA bizhub C3100P
• KONICA MINOLTA bizhub 4020/3320
• KONICA MINOLTA bizhub C281/C221/C221s
• KONICA MINOLTA bizhub PRESS C1060 + IC-602
• KONICA MINOLTA bizhub PRESS C1085 + IC-602
• KONICA MINOLTA bizhub ProC1060L＋IC-602

The dialogue appears because the memory in the terminal has been temporarily exhausted.
You can release the memory by tapping the Wait button; upon tapping the Wait button, you will be able to continue printing.

For Android OS2.2 devices, even if you specify SSL, the setting will automatically switch to TLS.

PageScope Mobile does not support scanning for the following multifunctional printers. Please check if your multifunctional printer model is among those listed:

• Konica Minolta bizhub 751/601
• Konica Minolta bizhub C451/C550/C650
• Konica Minolta bizhub C203/C253/C353
• Konica Minolta bizhub 361/421/501
• Konica Minolta bizhub C35
• Konica Minolta bizhub 36/42
• Konica Minolta bizhub PRO 951
• Konica Minolta bizhub C25
• Konica Minolta bizhub C35P
• Konica Minolta magicolor 4750EN
• Konica Minolta magicolor 4750DN
• Konica Minolta bizhub C20
• Konica Minolta bizhub C20P
• Konica Minolta bizhub C40P
• Konica Minolta bizhub 4750/4050

If the My Documents folder cannot be found on the SD card, please check the contents of the device's internal memory.
Where the  My Documents folder is created will vary depending on the Android OS device.

Split-screen web pages do not support the “Entire Web Page” print function.
When printing split-screen web pages, select “Displayed Area Only”.

In some cases, printing overlapping images in PPTX files is not supported.

Depending on the printing devices, there are cases when an encrypted PDF document cannot be printed with N-Up Combination set. In this case, please press [Print] without setting [N-up].

Depending on the printing device, the staple position may be in the wrong place if you set [N-Up] and [Staple] at the same time.

Depending on the printing device, landscape will be applied when printing an XPS file of a portrait image with [2 in 1]. Therefore, part of the image may be missing.

If the Flash Player screen overlaps the operation button, you will be able to access the operation button by shrinking the display of the web screen.

Flash Player screens cannot be printed (this function is not supported).

3.X type Android OS devices do not support Flash Player web pages.

After going back from the Help screen to the Log-in screen,  enter your user ID and password again, and tap the log-in button on the Web screen – you can now log on.

There are cases when email and web pages in Japanese cannot be printed using a device that has [Android OS 4.3] installed. Please change the language from [Japanese] to [English] on the device and tap [Print].

Please select [Displayed Area Only] and print the GoogleMaps page.

In the application selection screen, please be sure to select applications that are similar to the Gallery application (such as Photo album).

Enlarging the Preview screen after scanning a document is not supported.

The Microsoft SharePoint Account Registration function no longer supports Android OS 2.2.  As a result, you will not be able to register new Account settings from PageScope Mobile devices with Android OS2.2 installed.

The My Documents file can be recovered by following the procedures indicated below:

1) From a file manager application, copy the “Please do not move this file” document (inside the PageScope Mobile folder) to an arbitrary folder.

2) Re-install this application from GooglePlay.

3) Open My Documents and make sure that "Please do not move this file" is the only document that is being displayed.

4) Go to [Settings] > [My Documents Settings] > [My Documents Lock] and change the setting to ON. Enter the password previously used to lock My Documents and tap the OK button; My Documents will be locked.

5) After My Documents has been locked, exit the file manager application and overwrite the “Please do not move this file" document  into the PageScope Mobile folder.

6) Open this application and go to [Settings] > [My Document Settings] > [My Documents Lock]. Turn the setting OFF in [My Documents Lock] and enter the password previously used to lock My Documents. Tap the OK button and My Documents will be unlocked.

7) Once you return to the HOME screen and open My Documents, you will be able to find the recovered file.

When other operations are performed during the lock/unlock process of My Documents, processes are cancelled in order to prevent data from being lost.
For this reason, please do not perform unnecessary operations in the mobile device while My Documents is being locked/unlocked.

You will not be able to perform External Server Authentication when the SSL in TCP-Socket Settings (of the device’s Network Settings) is OFF. Please try again after SSL has been turned ON.
For further information about configuring settings, please refer to [Are there any settings that should be set on the multifunctional printer?] in the FAQ.

Try copying the folder again after performing one of the following procedures:

1) Turn your device OFF and then turn it ON.
2) Go to [Settings] > [App] > [Gallery] in your mobile device and tap [Clear Cache].

No restriction for spooling job data to the PageScope My Print Manager server has  been set.

1)  The NFC tag may be affixed to an area where the NFC function of the mobile device does not operate properly. Please touch again after moving the NFC tag on the printer to a different location.

2) The length of time the NFC tag touched the mobile device may have been too short. Please extend the amount of time the mobile device touches the NFC tag.

3) The NFC antenna of the mobile device may not have touched the NFC tag properly. Please check the exact position of NFC antenna on the mobile device and touch the NFC tag again.

4) The NFC settings may be disabled on the mobile device.  Please check that the NFC settings are enabled on the mobile device.

5)  The NFC tag cannot be read when the Processing display appears in PSMA.
Please wait until the processing display disappears and touch the NFC tag again.

The NFC tag that was touched may not contain the written data format required by KONICA MINOLTA.  Please check if the data format required by KONICA MINOLTA is written to the NFC tag.

The data written to the NFC tag may contain an error. Please confirm the contents of the NFC tag.

The following conditions may cause the "Printer not found." message to be displayed.

• The power on the device may be OFF.  Please confirm that the power on the device is ON.
• There may be an error in the NFC tag.
  Please confirm the device information (IP Address or Host Name) written in the NFC tag.
• The LAN cable may be disconnected.

Please check the connection status of the LAN cable.

1) When the message "A non-printable file has been selected." is displayed,  it is possible that  a locked file has been selected  from “My Documents”. Please unlock the file before attempting to print it.

2) When the message "Printing is not supported when a folder is selected." is displayed, it is possible that a locked folder has been selected in “My Documents”. Please select the file in the folder again before printing.

3) When the message "Unable to recognise some of the settings. Please select the print settings properly." is displayed,  a setting that cannot be combined in the print settings may have been selected. Please refer to the manual of the multifunctional printer for more information on print settings that cannot be combined and check your print settings.

4) When "The specified file could not be found. Please check if the file exists." is displayed, the file may have disappeared before printing. Please recheck that the file exists.

The following conditions may cause this message to be displayed.

• The Wi-Fi radio wave condition of the mobile device may be poor. Please confirm the radio wave condition and execute printing again in a good radio wave environment.
• The Wi-Fi Router or the Wireless Network of the device may be experiencing problems. Please confirm the condition of the device's Wi-Fi Router or Wireless Network.
• The printer's power supply for the wireless connection point written on the NFC tag may be turned OFF.  Please check that the power supply of the device is turned ON.
• The wireless connection information written on the NFC tag may contain an error. Please check the wireless information written on the NFC tag.

Although “Full Colour” is selected as the colour selection setting in the Print Settings screen, if the print setting using the NFC tag is “Greyscale”, the print result will be “Greyscale”.

An error occurred when print parameters were overwritten using the NFC tag with print parameters entered or those residing in the Favorite settings.
At this time, the print setting screen is displayed with the print parameters that were set prior to the error.